Shipping Policy
At Tazahur Haircare Skincare, we strive to provide you with a seamless and efficient shipping experience. Please read our shipping policy below for a better understanding of our delivery process:
1. Order Processing:
Once you place an order, our team will process it within 1-2 business days. We aim to dispatch all orders as quickly as possible.
2. Delivery Time:
The delivery time may vary based on your location. Typically, orders are delivered within 3-7 business days from the date of dispatch. Please note that delivery times may be affected by unforeseen circumstances, such as natural disasters or public holidays.
3. Shipping Charges:
We offer free shipping on all orders. There are no additional shipping charges for standard delivery.
4. Tracking Information:
Once your order is dispatched, we will provide you with a tracking number via email. You can use this number to track the status of your shipment.
5. Delivery Attempts:
Our delivery partners will make multiple attempts to deliver your order. If they are unable to deliver the package after a certain number of attempts, it will be returned to us, and we will contact you to arrange a new delivery or refund.
6. Incorrect Address:
Please ensure that you provide the correct shipping address during checkout. We are not responsible for delays or non-delivery due to incorrect or incomplete address details.
7. Undeliverable Packages:
In case a package is deemed undeliverable (e.g., incorrect address, recipient unavailable, etc.), we will attempt to contact you for further instructions. If we are unable to establish contact, the order will be cancelled, and a refund will be processed.
